Data Strategy for a leading German hospital

Challenge

The clinic faced several significant challenges: The system landscape was highly fragmented, leading to inefficient processes and limited data availability. Low digital maturity prevented effective use of available data, and the lack of user orientation made it difficult to meet the needs of patients and medical staff. These factors increased the risk of operational inefficiencies and resulted in suboptimal patient care.

Approach

To address these challenges, a comprehensive data strategy was developed. The approach involved activating key stakeholders to assess the status quo and conducting interviews with board members, specialists, and managers, as well as job shadowing. Based on the insights gained, key areas of action were identified. In these areas, target images were defined aiming to expand technical, organizational, and professional capabilities. The strategic data roadmap was created to support the implementation of these goals.

Results

The implementation of the data strategy led to several positive outcomes: Initial activation of key stakeholders was achieved, leading to better alignment and collaboration. The comprehensive status quo assessment provided valuable insights used to identify key areas of action. The definition and implementation of target images in these action areas equip the clinic to improve its technical, organizational, and professional competence.